Thank you for visiting our website. Below is a list of questions frequently asked by our viewers. If you can't find what you're looking for, please send us a message via the Contact page.
Please check the 'Ways to Watch' or 'Get The Channel' information on individual channel pages here on our website, or click on the following links for details:
BBC Earth | BBC First | BBC Lifestyle | BBC World News | CBeebies | BBC Player
If you can't find the information you are looking for, please get in touch via the Contact page and let us know in which country you are located.
If you are experiencing technical problems with any of our channels, please contact your operator first. If they are unable to help, please get in touch with us. In order to investigate the problem for you fully, we will need details of the dates and times at which the problem occurred, the name of the programme if possible, and the channel and country in which you are watching. If you can also tell us through which operator you receive the channel/s, this would be really helpful.
BBC Entertainment has now closed in Asia. The closure of this channel is part of our global strategy. Our website features details about the other BBC branded services available in Asia and we are working with potential partners regarding the launch of further services.
If you have feedback about anything you have seen on BBC World News or would like to submit a news story, please visit their Contact page. The schedules for BBC World News outside of the UK are available here.
It is not possible to watch our channels via the BBC Asia website, but there are many clips available to view on this site, as well as games and other exciting features.
For general information, advice and the latest vacancies, please visit BBC Careers.
For the majority of our viewers, this is the first chance to see these programmes, and often the only way to view them. However, it is likely that British people currently overseas will have already seen some of our programmes - but there is also plenty of fresh and recent programming on the channel.
Whilst not all of the programmes which you see on our channels are commercially available, you may like to check DVD availability with online or local retailers.
Possibly, it depends on many things, including copyright restrictions, but it is sometimes possible to arrange for legitimate educational establishments to obtain a copy. For more information, please refer to the BBC Active website http://www.bbcactive.com
We work with the BBC and independent producers to develop commercial opportunities from their programmes and TV formats. We regret we are unable to consider or comment on unsolicited programme ideas.
If you wish to pitch your idea to the BBC please visit the BBC Commissioning website
If you wish to contact an independent production company with your idea you could contact PACT, the industry association, for a list of companies to approach.
For information about licensing clips from BBC programmes please refer to the BBC Motion Gallery
Much of the content on the bbc.co.uk website is aimed at UK users, so we negotiate rights to include video, audio, images and other types of content for the UK only. World rights are much more expensive, but we are hoping to make more audio and visual content available to our international audiences.