I'm signed in with StarHub correctly. I have updated the app, and then reinstalled the app but the search function isn't working and I keep getting pop ups saying something went wrong and to try again later. I can access the programmes by going through the menu, selecting CBeebies and choosing a programme but my son only knows how to access via a saved search that appears on the drop down from the search box. Can you check if there's a bug creating this issue? Thank you
We are sorry you are experiencing issues with the BBC Player service.
Could you please advise of the following –
- Which iPad are you using (model)?
- Which version of the Operating system is installed on the iPad?
- Are you having this issue on any other devices?
Thank you kindly,
BBC OPERATIONS TEAM