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BBC Player contact

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Need help with something on the BBC Player? This is where you can contact us with questions about your experience.

All questions we receive about the BBC Player are read and logged.

Sometimes, our FAQs may have the answers you are looking for, so be sure to check our FAQs first. Please note that if your question or feedback is addressed by an answer in the FAQs, you will not receive an individual response from us.

Thank you for getting in touch.